abjee Terms and Conditions

1. Introduction and Applicability

These terms and conditions ("Terms") apply to the abjee platform and all related services. By accessing the abjee website, creating an account, or using any of our services, you are entering into a binding agreement with these Terms.

abjee is an online gaming and betting platform that offers live casino, slots, and various sports betting services including cricket for Bangladeshi users. By registering and using this platform, every member is considered to have accepted all the terms set out below.

1.1 Key Definitions

• "Platform" refers to the abjee website, mobile interface, and all its services.
• "Member" or "you" refers to any registered user.
• "Account" refers to your personal registered profile on the platform.
• "Bonus" refers to any promotional reward, free spins, or cashback offer provided by abjee.
• "Wagering Requirement" refers to the amount that must be wagered before bonus funds can be withdrawn.

2. Eligibility and Age Requirement

To register and use the abjee platform, you must meet the following eligibility conditions:

• You must be at least 21 years of age. Use of this platform by minors is strictly prohibited.
• You must be a real individual and may not use any automated software or bots.
• Only one account may be created in your own name.
• Members of the same household may operate only one account from a single household address.
• Opening a new account is prohibited if your previous abjee account was suspended or closed.

3. Account Registration and Verification

When registering with abjee, you must provide accurate, complete, and up-to-date information. abjee may request KYC documents for identity verification at any time, which may include:

• National ID (NID), passport, or birth registration certificate
• Bank account statement or mobile banking confirmation
• Utility bill or other document as proof of address

abjee reserves the right to hold withdrawal requests until the verification process is complete. Providing false information may result in account closure and legal action.

3.1 Password and Security

Keeping your account login details confidential is entirely your responsibility. If any unauthorized access to your account occurs, contact [email protected] immediately. abjee will not be liable for any loss resulting from third-party use of your account.

4. Deposits, Withdrawals, and Payment Policy

abjee ensures safe and fast payment processing. The table below shows applicable limits and processing times:

4.1 Deposit Terms

• Deposits may only be made from a payment account registered in your own name.
• Deposits through third parties are prohibited and such transactions will be rejected.
• Deposited funds should appear in your account immediately; if delayed, contact [email protected].
• abjee reserves the right to investigate any suspicious transactions.

4.2 Withdrawal Terms

• Account verification must be completed before a withdrawal request can be processed.
• Withdrawals may only be made to a payment account registered in your own name.
• Withdrawals may be restricted if active bonus wagering requirements have not been met.
• abjee may request additional documents in accordance with its Anti-Money Laundering (AML) policy.

5. Bonuses and Promotional Offers

abjee offers attractive bonuses and promotional offers for members. However, all bonuses are subject to specific terms that must be read carefully.

5.1 Welcome Bonus

• New members receive a 150% bonus on their first deposit, up to a maximum of ৳10,000.
• The wagering requirement for this bonus is 25x (deposit + bonus).
• The welcome bonus applies only once, per member, on the first deposit.
• If the wagering requirement is not met within 30 days of claiming the bonus, the bonus will be cancelled.

5.2 VIP Cashback Program

abjee's four-tier VIP program offers weekly cashback:

VIP tier progression depends on a member's activity and engagement on the platform. abjee reserves the right to periodically review the criteria for tier changes.

5.3 Bonus Abuse Policy

• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be cancelled.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Bonus balance cannot be transferred to another member.
• abjee reserves the right to modify or cancel any promotional offer without prior notice.

6. Gaming Policy and Fair Play

abjee is committed to ensuring fair play and a transparent gaming environment. All games on the platform are powered by Random Number Generator (RNG) technology.

• Any form of cheating, fraud, or dishonest tactics is strictly prohibited.
• The use of automated betting software or bots is prohibited.
• In the event of a game error, all related bets will be considered void.
• abjee reserves the right to reclaim any excess winnings resulting from a system error.
• If a game is interrupted due to a technical issue, abjee will review the affected bets and provide a resolution.

6.1 Betting Limits

Specific minimum and maximum bet limits apply to each game and market, as displayed in the game interface. abjee reserves the right to review or adjust the bet limits of any member.

6.2 Special Conditions for Sports Betting

• Pre-match bets cannot be cancelled after an event has started.
• If an event is cancelled or postponed, bets will be settled in accordance with applicable rules.
• Odds may change in live betting; bets will be settled at the final odds.
• In the event of a dispute over a scorecard or result, abjee's decision is final.

7. Prohibited Activities

The following activities are strictly prohibited on the abjee platform:

• Operating an account using another person's identity.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Match fixing or placing bets based on insider information.
• Exploiting technical vulnerabilities of the platform or attempting to hack it.
• Harassing or attempting to harm other members.
• Using a VPN or proxy server to manipulate gameplay.

If any of the above activities are detected, the account will be immediately closed, all balances and winnings forfeited, and legal action taken if necessary.

8. Privacy and Data Protection

abjee places the highest priority on protecting your personal information. Full details on how your data is collected, used, and protected can be found on our Privacy Policy page.

• Your personal information is used only for service delivery, verification, and fulfilling legal obligations.
• All data transmission is secured by SSL encryption.
• Your information is not sold to third parties for marketing purposes.
• abjee is required to provide information to legal authorities upon a valid legal request.

9. Account Suspension and Closure

abjee reserves the right to temporarily suspend or permanently close any member's account in the following circumstances:

• Any violation of these terms.
• Providing false or misleading information.
• Failure to submit identity verification or AML documents.
• Detection of suspicious financial activity.
• At the member's own request (self-exclusion or responsible gaming request).

In the event of account closure, the refundability of the balance will depend on the reason for closure. Balances may be forfeited in cases of closure due to a breach of terms.

10. Responsible Gaming

abjee places the highest importance on responsible gaming. We believe entertainment should be enjoyed within limits. Detailed support is available on our Responsible Gaming page.

• Members can set their own deposit limits, bet limits, or loss limits.
• A self-exclusion request can be made for a specified period.
• Always consider your financial means before placing a bet.
• If you need professional support, please contact our support team.

11. Limitation of Liability

To the maximum extent permitted by law, abjee is not liable for the following:

• Gameplay being interrupted due to internet connection loss.
• Loss caused by third-party software or hardware failure.
• Service disruption due to recognized force majeure events (natural disasters, cyberattacks).
• Loss arising from the actions of other members.

abjee's maximum liability in any case will not exceed the value of the relevant transaction of that member.

12. Changes and Effectiveness of Terms

abjee reserves the right to change, amend, or update these terms at any time. Changes will take effect from the date of publication and will be posted on the platform.

• Members will be notified by email in the case of significant changes.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• In any dispute regarding these terms, abjee's interpretation will be considered final.
• If any part of these terms becomes invalid, the remaining parts will remain fully in effect.

12.1 Contact & Complaints

For any questions, complaints, or disputes related to these terms, please contact us first through our 24/7 live chat support. For written communication, send a message to [email protected]. Our team will make every effort to resolve your issue as quickly as possible.