Where can I get help if I have a problem with gambling?

Chat with us in Bangla via our 24/7 live chat support or email us at support@abjee.cam. Our trained team will help you use the right tools. All conversations are completely confidential.

For Ages 21+

abjee Responsible Gaming — Your Safety Is Our Priority

Enjoy entertainment mindfully. abjee gives you all the tools and support to play within safe limits.

Our Commitment

Why Is Responsible Gaming Important?

abjee believes that online casino and betting should be an enjoyable form of entertainment — never a source of stress or financial pressure. Responsible gambling means knowing your limits, staying within your budget, and recognising the signs of a problem.

Every player on our platform has access to tools that help them manage their gaming experience on their own terms. From setting deposit limits to full self-exclusion — abjee is with you every step of the way.

Remember, responsible gaming means: only spending money on bets that you can afford to lose, and never chasing losses by placing more bets. Following responsible gaming principles at abjee will keep you healthy and happy in the long run.

For ages 21 and above only

Our Protection Tools

6 Ways to Control Your Gaming

abjee gives every player the ability to manage their account and gaming experience themselves.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. A cooling-off period applies if you want to increase your limit.

Financial Safety

Time Limit

Decide in advance how long you will play in a session. When the set time is up, abjee will automatically alert you and, if needed, end the session.

Time Management

Time-Out Break

Take a temporary break from 24 hours up to 6 weeks. During a time-out you will not be able to log in to your account, but it is not a permanent ban.

Temporary Break

Self-Exclusion

If you feel that gaming is getting out of control, activate long-term self-exclusion. The duration cannot be shortened and the decision is final.

Long-Term Protection

Reality Check

A pop-up message will appear at set intervals telling you how long you have been playing and showing your total wins and losses. This helps you make informed decisions.

Awareness Message

24/7 Support

Contact our Bangla-speaking support team via live chat at any time. Your concerns will remain confidential and we are always ready to help.

Direct Assistance

21+

Minimum Age

৳100

Minimum Deposit

24/7

Bangla Support

৳500

Minimum Withdrawal

Warning Signs

Recognise the Signs of Problem Gambling

If you notice any of the signs below in yourself or someone you know, seek help right away. This is not a sign of weakness — it is a sign of awareness.

Chasing Losses

Placing more bets after a loss in the hope of winning back what you lost — this is the most common sign of problem gambling.

Spending Beyond Your Budget

Using money meant for rent, food, or other essential bills to gamble.

Losing Track of Time

Not realising how much time has passed while playing, and skipping sleep or daily responsibilities to keep playing.

Hiding It from Family and Friends

Keeping your gambling secret from family or close ones, or lying about it.

Emotional Restlessness

Feeling irritable, anxious, or depressed when you cannot play — this is a key sign of dependency.

Borrowing to Gamble

Borrowing money from friends, family, or other sources in order to place bets.

Step by Step

How to Activate Self-Exclusion

Activating self-exclusion is simple and immediate. Follow the steps below.

Log In to Your Account

Open the Responsible Gaming Menu

Click on the "Responsible Gaming" option.

Choose Your Duration

Select the break duration you prefer — from 6 months to permanent.

Confirm

Confirm your decision. The exclusion will take effect immediately.

If you need help, contact us directly via live chat — our team is available 24/7.

Asking for Help Is a Sign of Strength

If you feel that gambling is affecting your life, talk to us now. Your identity and conversation will remain completely confidential.

Live Chat — 24/7

[email protected]

Detailed Guidelines

Best Practices for Responsible Gaming

1. Plan Your Budget

Decide before you play how much money you can afford to spend. This amount should be something you can afford to lose without it affecting your daily life. The first step to responsible gaming at abjee is setting a financial limit. Create a weekly or monthly entertainment budget and never go beyond it.

2. Respect Your Time Limit

Playing for long stretches in one go reduces your ability to make good decisions. Set a maximum time for each session. Use abjee's reality check feature, which will remind you of your current situation at regular intervals. Take regular breaks during play and make time for other activities.

3. Do Not Think of Gambling as a Source of Income

Online casino and betting is purely a form of entertainment. It is not a reliable source of income. Responsible gaming means keeping this truth in mind while you play. Never think "I am sure to win this time" — every bet is independent and the outcome is uncertain.

4. Play Sober

Never place bets while under the influence of alcohol or any other substance. It is harder to make sound decisions in that state and the chance of loss increases. Likewise, avoid playing when you are under stress, feeling low, or angry.

5. Keep Your Account Away from Minors

abjee is for users aged 21 and above only. Never share your login details and make sure younger people cannot access your device or account. Keep your password secure.

Frequently Asked Questions

Questions and Answers about Responsible Gaming

Log in to your account and go to the "Responsible Gaming" section in your profile settings. You can set separate daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately. A cooling-off period applies to any request to increase a limit.

A time-out is a temporary break — from 24 hours up to a few weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is more serious — it can be long-term or permanent, and the duration cannot be shortened while the exclusion is active.

abjee strictly enforces the 21+ age rule. Age is verified at registration. Additional identity verification may be required in suspicious cases. If a report is received that a minor is playing, the account is suspended immediately.

Chat with us in Bangla via our 24/7 live chat support or email us at [email protected]. Our trained team will help you use the right tools. All conversations are completely confidential.

You can set reality check intervals in your settings — for example, every 30 minutes or every hour. At each interval, a message will appear telling you how long your session has been running and giving you a brief summary of your overall wins and losses.

Yes, your account balance remains completely safe during self-exclusion. Withdrawal can be arranged once the exclusion ends or through the support team. Contact support for more details.

Enjoy Safely —
Play Responsibly

The full world of entertainment at abjee is waiting for you — cricket betting, slots, live casino, and much more. Play responsibly and enjoy yourself.

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Support

Need Help? We Are Right Here

If you have any questions about responsible gaming or need help for yourself or someone you care about, get in touch with us. Our Bangla-speaking team is here for you 24 hours a day, 7 days a week.